In the last 7 weeks, I have spent 35.5 hours interning at local youth shelter in order to gain both a deeper understanding of how they operate and some experiences to take back and share with my class. It is a small run agency that functions solely for the clients and to reach their ultimate goal of family reunification. Now, how is it that the shelter is able to accomplish such a goal? Like all other processes, there are steps that are taken, however, it isn’t refined enough to be called a smooth operation.
The shelter provides the clients with a shelter manager, a youth advocate, and eleven staff members to assist them during their stay within the program. The shelter manager and youth advocate are key factors in determining how the shelter is run and how the daily schedules are planned. The daily schedule is what keeps both the clients and staff on track for the day, making sure that they have regular meals, chores are getting done, and productive activities are taking place.
With the intern and volunteer program being relatively new, the shelter staff tends to under utilize what the volunteers are capable of doing, leaving them to either hover over the clients or complete the little tasks that have been left untouched by the staff. I have spent the majority of my time at the shelter supervising and participating with the clients in their positive reinforcing activities.
These positive reinforcing activities, such as morning check in, life skills, and group circle, allow the clients to learn healthier ways for dealing with their situations and in becoming the best possible version of their selves. However, these activities also promote a self-blaming quality in the clients that is an apparent theme throughout the individuals and in the activities. It also doesn’t help that some of the staff promote the societal expectations that they have so far have yet to understand. This program may have good intentions, but it is still focusing on the individual rather than the over arching structural problems that they are definitely aware of.
Although the shelter is very successful in returning majority of clients to their families, rather than another safe environment, there needs to be a deeper understanding of the structural problems that lead to the issues clients face for the staff. The shelter manager and youth advocate are more than capable of providing the insight into this if they were only aware of that this knowledge needed to be shared. This is one area where I had tried to step up and force them to utilize me because taking this class also has provided me with the awareness of structural problems that they do not posses.
Overall, the shelter has a good track record for completing their mission time and time again for an agency that has only been around for three years. I would give the shelter an A for advantageous because that is what they give their clients; the advantage to take the cruel world head on and be successful.